Most corporate executives believe that blogs, wikis and social networks will help employees to work more efficiently. But widespread adoption of Web 2.0 is being thwarted by security and governance concerns, according to research by KPMG.
The professional services firm and the Economist Intelligence Unit surveyed 472 executives around the world. Almost 70% said they believe that Web 2.0 tools will help employees to work more efficiently. Seventy-five percent said that Web 2.0 tools will foster innovation within their businesses and 86% see them improving knowledge sharing.
More than half of respondents (52%) said they use blogs daily, 47% said they use social or professional networking sites daily and 44% said that they use wikis daily. The results do not distinguish contributions to enterprise blogs and wikis from visits to popular blogs and Wikipedia . Podcasts were used daily by 37% of respondents, RSS feeds by 41%.
However, while these benefits are encouraging some companies to embrace Web 2.0, for others, potential risks are hindering their uptake.
Over half of respondents said that protecting and securing critical data is the chief barrier to adoption, while a third admit that not knowing how to measure the impact of the technologies is the most serious challenge to implementing them more broadly across their company. Almost half (45%) cited a fundamental lack of understanding about how Web 2.0 relates to their business.
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